Stainless Steel Electric Smart Mug 12V Car Electric Kettle Heated Mug Car Coffee Cup With Charger Cigarette Lighter Heating Cup Kettle Vacuum Insulated Water Heater Mug
不锈钢内胆 车载12V真空保温加热杯带点烟器插头
状态：上架销售中
| 当前位置： 编辑FAQ |
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Stainless Steel Electric Smart Mug 12V Car Electric Kettle Heated Mug Car Coffee Cup With Charger Cigarette Lighter Heating Cup Kettle Vacuum Insulated Water Heater Mug 不锈钢内胆 车载12V真空保温加热杯带点烟器插头 状态：上架销售中 |
| 排序 | 提交人 | 原始型号 | 提问 | 回答 | 回答时间 | 状态 | 操作 |
|---|---|---|---|---|---|---|---|
| CMS1104 |
已审核(By Claire) 提交时间: 2017-01-21 15:14:43 |
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| CMS1104 |
已审核(By Claire) 提交时间: 2017-01-21 15:14:10 |
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| CMS1104 |
已审核(By Claire) 提交时间: 2017-01-21 15:13:39 |
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| CMS1104 |
已审核(By Claire) 提交时间: 2017-01-21 15:10:09 |
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| CMS1104 |
已审核(By Claire) 提交时间: 2017-01-21 15:07:19 |
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| CMS1104 |
已审核(By Claire) 提交时间: 2017-01-21 15:06:52 |
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| CMS1104 |
已审核(By Claire) 提交时间: 2017-01-21 15:06:10 |
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| CMS1104 |
已审核(By Claire) 提交时间: 2017-01-21 15:05:42 |
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| CMS1104 |
已审核(By Claire) 提交时间: 2017-01-21 15:04:49 |
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| CMS1104 |
已审核(By Claire) 提交时间: 2017-01-21 15:01:31 |
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| CMS1104 |
已审核(By Claire) 提交时间: 2017-01-21 14:45:03 |
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| CMS1104 |
已审核(By Claire) 提交时间: 2017-01-21 14:43:03 |
操作日志
| 操作人 | 内容 | 日期 |
|---|---|---|
| Claire | 审核了FAQ Question:where is it made? Answer:it is made in china |
2017-01-21 17:50:30.45 |
| Claire | 审核了FAQ Question:is it hard to use? Answer:no it is very easy to use |
2017-01-21 17:50:18.817 |
| Claire | 审核了FAQ Question:Would this heat leftovers, like spaghetti or rice dishes? Answer:Yes, It can heat the foods, But can not dry heatThat easily damaged heating cup, Need to add some water in it. |
2017-01-21 17:49:56.437 |
| Claire | 审核了FAQ Question:Can this be used in ordinary Indian power sockets? If it needs an adapter, which type of adapter would be suitable? Answer:Our products only for 12 v car charging interface input. Can only accept with same standard adapters. |
2017-01-21 17:49:35.537 |
| Claire | 审核了FAQ Question:Is it submersible for cleaning? Answer:No.Only clean inside of the cup. |
2017-01-21 17:49:01.3 |
| Claire | 审核了FAQ Question:How long does it take to boil? Answer:After 30 minutes, gets very hot, but does not boil |
2017-01-21 17:48:31.097 |
| Claire | 审核了FAQ Question:What is the amp for this cup? Answer:It only accept the 12 v input voltage, maximum power is 150 w |
2017-01-21 17:48:19.94 |
| Claire | 审核了FAQ Question:Does it have a warranty; If so, how long? Answer:This product has a 1 year limited warranty. |
2017-01-21 17:46:49.763 |
| Claire | 审核了FAQ Question:Is the interior 100% food safe stainless steel? Answer:The interior is stainless steel it is very safe |
2017-01-21 17:46:08.803 |
| Claire | 审核了FAQ Question:Is the inside stainless steel. Answer:yes it is |
2017-01-21 17:45:59.67 |
| Becky | 添加了FAQ Question:Does it have a warranty; If so, how long? Answer:This product has a 1 year limited warranty. Answer Time:2017-01-21 15:14:07 |
2017-01-21 15:14:43.2 |
| Becky | 添加了FAQ Question:Is the interior 100% food safe stainless steel? Answer:The interior is stainless steel it is very safe Answer Time:2017-01-21 15:13:37 |
2017-01-21 15:14:10.797 |
| Becky | 添加了FAQ Question:Is the inside stainless steel. Answer:yes it is Answer Time:2017-01-21 15:10:05 |
2017-01-21 15:13:40.343 |
| Becky | 添加了FAQ Question:What is the amp for this cup? Answer:It only accept the 12 v input voltage, maximum power is 150 w Answer Time:2017-01-21 15:06:49 |
2017-01-21 15:07:19.82 |
| Becky | 添加了FAQ Question:How long does it take to boil? Answer:After 30 minutes, gets very hot, but does not boil Answer Time:2017-01-21 15:06:07 |
2017-01-21 15:06:52.54 |
| Becky | 添加了FAQ Question:Is it submersible for cleaning? Answer:No.Only clean inside of the cup. Answer Time:2017-01-21 15:04:46 |
2017-01-21 15:05:42.527 |
| Becky | 添加了FAQ Question:Can this be used in ordinary Indian power sockets? If it needs an adapter, which type of adapter would be suitable? Answer:Our products only for 12 v car charging interface input. Can only accept with same standard adapters. Answer Time:2017-01-30 15:01:28 |
2017-01-21 15:04:49.417 |
| Becky | 添加了FAQ Question:Would this heat leftovers, like spaghetti or rice dishes? Answer:Yes, It can heat the foods, But can not dry heatThat easily damaged heating cup, Need to add some water in it. Answer Time:2017-01-21 14:44:59 |
2017-01-21 15:01:31.963 |
| Becky | 添加了FAQ Question:is it hard to use? Answer:no it is very easy to use Answer Time:2017-01-21 14:43:00 |
2017-01-21 14:45:03.287 |
| Becky | 添加了FAQ Question:where is it made? Answer:it is made in china Answer Time:2017-01-21 14:42:47 |
2017-01-21 14:43:03.577 |
鼓励计划：
当新客户浏览网站产品页面时，将根据以下信息来显示业务，而不是平均分配。
添加FAQ的业务
刷评论的业务
谁的客户写了评论（180天以内）
编辑规则：
1.基本要求：回复都要避免拼写错误，不能有语法错误，要完整， 包含符号比如问号等，注意格式，比如开头字母大写等细节。提问可以随意， 不用拘泥于细节。同一个产品下面的FAQ，可以出现yes或是No的简单回复， 但是不要出现多个yes或是No的简单回复，注重提问和回复的多样性。
2.FAQ的内容要有参考价值，不能是产品描述里面很明确的信息， 比如描述已经明确了电池容量是2000mah，再提问电池容量多少 回复2000mah，就没有必要了， 但是可以提问多久充满电 是不是足容量等。
3.多列举客户常见的问题，参考系统里面的产品信息审核，自己客户问过的问题，也可以把问题和回复发给对应的类别专职业务， 由专职业务添加到FAQ。
4.多参考其他平台的FAQ, 比如Amazon， 但不要原版复制亚马逊和其他电商的FAQ。
5.在搜集FAQ的时候， 发现其他平台热卖的产品，如果我们没有， 推荐给产品经理和专职采购去开发， 发现热门关键词，设置到系统热门关键词一起维护。
业务操作要求：
业务根据分配到的产品，熟悉和精通产品，着手优化产品，优化内容如下：
1、检查产品标题和描述是否准确，是否有错误信息或者漏掉关键信息，如有，审核产品通知文案修改
2、检查产品图片，是否有吸引力，假如有更好的图片，如有，审核产品通知美工修改
3、添加FAQ内容，一定要是客户关心的问题，答案要准确和有参考价值
4、检查一起购买的内容，是否有关联紧密的产品，可以设置为一起购买，例如和安卓手机设置一起购买的产品有：数据线，充电器，TF卡等
5、到同行网站，亚马逊，速卖通网站比较，和采购多沟通，挖掘新品和更有优势的价格等，如有，审核到系统里
上述类别上传到阿里环球的产品，只有被分配到的小组才能上传
和推广专员多沟通，收集视频等素材，争取将自己负责的产品多推到专栏，广告图，社交平台等，多曝光