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SupFire HL31 CREE XML-T6 10W Outdoor LED Headlight , 900 LM Adjustable Ventilate Headband Direct Charger or Car Charger with Strong / Low / Strobe Modes for Fishing / Camping / Hunting(Black) SupFire HL31 10W 900流明 可调节松紧头带户外LED头灯 直充或车载充电 带三种调光模式(颜色:黑色) 状态:下架停售中 |
排序 | 提交人 | 原始型号 | 提问 | 回答 | 回答时间 | 状态 | 操作 |
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LED0373 |
已审核(By Lindsay) 提交时间: 2017-06-27 14:06:10 |
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LED0373 |
已审核(By Lindsay) 提交时间: 2017-06-27 14:03:31 |
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LED0373 |
已审核(By Lindsay) 提交时间: 2017-06-27 14:01:24 |
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LED0373 |
已审核(By Lindsay) 提交时间: 2017-04-20 18:34:23 |
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LED0373 |
已审核(By Lindsay) 提交时间: 2017-04-20 18:33:31 |
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LED0373 |
已审核(By Lindsay) 提交时间: 2017-04-20 18:32:34 |
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LED0373 |
已审核(By Lindsay) 提交时间: 2017-04-20 18:30:40 |
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LED0373 |
已审核(By Lindsay) 提交时间: 2017-04-01 19:33:53 |
操作日志
操作人 | 内容 | 日期 |
---|---|---|
Lindsay | 审核了FAQ Question:Can it be adjusted to fit different size heads? Answer:Yes.the headband is adjustable.My husband loves it. Super bright! |
2017-06-27 18:02:26.38 |
Lindsay | 审核了FAQ Question:Is it explosion proof? Answer:Yes,it is . |
2017-06-27 18:02:10.483 |
Lindsay | 审核了FAQ Question:can i go into the water with it? is it waterproof? Answer:No!! Water resistant though... |
2017-06-27 18:02:06.0 |
Kay | 添加了FAQ Question:can i go into the water with it? is it waterproof? Answer:No!! Water resistant though... Answer Time:2017-06-26 04:03:06 |
2017-06-27 14:06:10.65 |
Kay | 添加了FAQ Question:Is it explosion proof? Answer:Yes,it is . Answer Time:2017-06-26 10:02:43 |
2017-06-27 14:03:32.113 |
Kay | 将 Question:Can it be adjusted to fit different size heads? Answer:Yes.the headband is adjustable. Answer Time:2017-06-27 13:47:34.0 更新为 Question:Can it be adjusted to fit different size heads? Answer:Yes.the headband is adjustable.My husband loves it. Super bright! Answer Time:2017-06-27 13:47:34 |
2017-06-27 14:02:25.757 |
Kay | 添加了FAQ Question:Can it be adjusted to fit different size heads? Answer:Yes.the headband is adjustable. Answer Time:2017-06-27 13:47:34 |
2017-06-27 14:01:30.063 |
Lindsay | 审核了FAQ Question:Does anybody have any issues with the light randomly coming on and not being able to turn it off? Answer:No, never happen to me so far. |
2017-04-25 16:19:21.393 |
Lindsay | 审核了FAQ Question:How long does it last after a full charge? Answer:I work for a city maintenance crew and we spend a lot of time finding and fixing broken water lines, I have used my head lamps for up to four hours on a full charge. |
2017-04-25 16:19:13.34 |
Lindsay | 审核了FAQ Question:Would this be good for caving? I usually spend about 6 hours in a cave every trip. Answer:Sure it would work great, back up set of batteries might be a good idea though |
2017-04-25 16:17:02.657 |
Kay | 添加了FAQ Question:Would this be good for caving? I usually spend about 6 hours in a cave every trip. Answer:Sure it would work great, back up set of batteries might be a good idea though Answer Time:2017-04-19 10:33:28 |
2017-04-20 18:34:23.487 |
Kay | 添加了FAQ Question:How long does it last after a full charge? Answer:I work for a city maintenance crew and we spend a lot of time finding and fixing broken water lines, I have used my head lamps for up to four hours on a full charge. Answer Time:2017-04-17 18:30:38 |
2017-04-20 18:32:34.35 |
Kay | 添加了FAQ Question:Does anybody have any issues with the light randomly coming on and not being able to turn it off? Answer:No, never happen to me so far. Answer Time:2017-04-17 14:28:45 |
2017-04-20 18:30:41.317 |
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